Transform Reviews into
Actionable Insights
Transform Reviews into
Actionable Insights
The smart way to understand and delight your customers
Twimby is an analytics platform that transforms customer reviews into actionable insights, helping you drive continuous improvements and build brand loyalty.
Customer Feedback Loop
Maintain an active dialogue with customers. Leverage Twimby to gather, analyze, and act on feedback.
Analyze
Twimby's natural language processing extracts key insights from unstructured data.
Measure
Collect customer feedback from surveys, reviews, and other channels.
Learn
Uncover trends, identify pain points, and understand customer needs.
Reiterate
Make data-driven decisions to address customer concerns. Implement changes based on Twimby's insights.
Key Benefits for Your Business
Drive continuous improvements and gain a competitive edge.
Prioritize Improvements
Quantify customer pain points to focus on the most impactful changes.
Uncover Hidden Trends
Identify patterns and insights that would be difficult to spot in raw data.
Reduce Customer Churn
Quickly address issues that could lead to customer attrition.
Gain a Competitive Advantage
Leverage customer insights to outpace your competition and win more business.
Powerful Analytics to Keep You Ahead
Key features of the Twimby platform.
Effortless Analytics
Twimby's intuitive, no-code interface empowers anyone to unlock advanced text analytics capabilities.
Automated Insights
Our natural language processing extracts meaningful insights on sentiment, topics, and trends from customer feedback.
Actionable Visualizations
Bring your data to life through interactive dashboards and share key findings across your company.
Flexible Pay-as-You-Go Pricing
Twimby fits businesses of all sizes.
Twimby offers a flexible pay-as-you-go pricing model to suit your needs. Contact our sales team for a custom quote.